Privacy Policy

How we collect, use, and protect your information

Last Updated: January 1, 2025

1. Introduction

Power Tech Generators ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website and services, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

We may collect the following personal information when you contact us or use our services:

  • Full Name
  • Phone Number
  • Email Address
  • Company Name
  • Physical Address
  • Generator requirements and preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP Address
  • Browser type and version
  • Pages visited and time spent
  • Device type and operating system

3. How We Use Your Information

We use the collected information for:

  • Providing generator sales, rental, and maintenance services
  • Responding to your inquiries and quotes
  • Scheduling service visits and installations
  • Sending important service updates and notifications
  • Improving our website and customer experience
  • Complying with legal obligations

4. Information Sharing

We do NOT sell, trade, or rent your personal information to third parties. We may share information only in these circumstances:

  • Service Partners: With trusted partners who help us deliver services (installation teams, delivery partners)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfer: In case of merger, sale, or acquisition
  • With Your Consent: When you explicitly permit us to share

5. Data Security

We implement industry-standard security measures to protect your personal information:

  • SSL encryption for data transmission
  • Secure servers with firewall protection
  • Limited access to personal data (authorized personnel only)
  • Regular security audits and updates

However, no method of electronic storage is 100% secure. We strive to protect your data but cannot guarantee absolute security.

6. Data Retention

We retain your personal information for:

  • As long as your account is active or services are being provided
  • As needed to comply with legal obligations
  • To resolve disputes and enforce agreements

7. Your Rights

You have the right to:

  • Access your personal data we hold
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for data processing
  • Lodge a complaint with relevant authorities

To exercise these rights, contact us at powertech086@gmail.com

8. Cookies

Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but this may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites (social media, partner brands). We are not responsible for their privacy practices. Please review their policies separately.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance.

12. Contact Us

For questions about this Privacy Policy:

Power Tech Generators
0322 3619827
powertech086@gmail.com
Karachi, Pakistan